ZimuShop.com Terms of Service

1. Introduction and Acceptance

1.1 Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the ZimuShop.com website ("Website"), including any content, functionality, and services offered on or through the Website. By accessing or using the Website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Website.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

1.3 Accessing the Website

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.

2. Service Description

2.1 Nature of Information

The information provided on ZimuShop.com is for general informational purposes only. We make reasonable efforts to ensure the accuracy of information but do not guarantee that all information is complete, accurate, or current. Product information, including prices and availability, is subject to change without notice.

2.2 No Professional Advice

The content on ZimuShop.com is not intended to constitute veterinary advice, medical advice, or professional recommendations. Always consult with a qualified veterinarian or pet care professional regarding your pet's health, diet, and care needs.

2.3 Affiliate Relationships

ZimuShop.com participates in various affiliate marketing programs. This means we may earn commissions on purchases made through our links to retailer websites. These commissions help support our information service and do not affect the price you pay for products.

3. User Eligibility and Responsibilities

3.1 Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity to enter into binding contracts
• You will use the Website in accordance with these Terms
• All information you provide is truthful, accurate, and complete

3.2 Account Security

If you choose, or are provided with, a user account, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You agree to notify us immediately of any unauthorized access to or use of your account.

3.3 User Responsibilities

You are responsible for:

• Making all arrangements necessary for you to have access to the Website
• Ensuring that all persons who access the Website through your internet connection are aware of these Terms
• Your conduct when using the Website
• Any consequences resulting from your use of the Website

4. Intellectual Property Rights

4.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by ZimuShop.com, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms. This license does not include any rights to:

• Reproduce, duplicate, copy, sell, or resell any part of the Website
• Use any data mining, robots, or similar data gathering or extraction methods
• Download (other than page caching) any portion of the Website, except as expressly permitted
• Modify, create derivative works of, reverse engineer, or attempt to discover any source code of the Website

4.3 Trademarks

The ZimuShop.com name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ZimuShop.com or its affiliates or licensors. You must not use such marks without our prior written permission.

4.4 User Content

If you submit, post, or display content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media. You represent and warrant that you own or have the necessary rights to grant this license.

5. Affiliate Marketing Disclosure

5.1 How Affiliate Marketing Works

When you click on product links on our Website and make purchases on retailer websites, we may earn affiliate commissions at no additional cost to you. These commissions help support our information service and allow us to continue providing free content to our users.

5.2 Editorial Independence

Our affiliate relationships do not influence our editorial content, product reviews, or recommendations. We maintain strict editorial independence and provide honest, unbiased information. We do not receive compensation for positive reviews, and our recommendations are based on research, analysis, and expert opinions.

5.3 Price and Availability

Product prices and availability are subject to change by retailers. We do not control or guarantee the accuracy of pricing or availability information. Always verify current pricing and availability on the retailer's website before making a purchase.

5.4 Returns and Refunds

Since we are not the seller of products, all returns, refunds, and customer service inquiries must be directed to the retailer where the purchase was made. Please refer to our Returns Policy for detailed information.

6. Third-Party Links and Content

6.1 Third-Party Websites

The Website contains links to third-party websites and resources. These links are provided for your convenience only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6.2 No Endorsement

The inclusion of any link does not imply endorsement, approval, or control by ZimuShop.com of the linked website. If you decide to access any third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

6.3 Third-Party Content

The Website may include content provided by third parties, including product information, reviews, and other materials. All statements and opinions expressed in such third-party content are solely the opinions and responsibility of the person or entity providing those materials.

7. User Conduct and Prohibited Activities

7.1 Acceptable Use

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate ZimuShop.com, a ZimuShop.com employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website

7.2 Prohibited Activities

You also agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the site
• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website
• Otherwise attempt to interfere with the proper working of the Website

7.3 Monitoring and Enforcement

We have the right to:

• Take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Website
• Terminate or suspend your access to all or part of the Website for any violation of these Terms
• Cooperate with law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any materials on or through the Website

8. Disclaimers and Limitation of Liability

8.1 Disclaimer of Warranties

YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER ZIMUSHOP.COM NOR ANY PERSON ASSOCIATED WITH ZIMUSHOP.COM MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

8.2 No Liability for Third-Party Products

ZIMUSHOP.COM IS NOT RESPONSIBLE FOR ANY PRODUCTS PURCHASED THROUGH LINKS ON OUR WEBSITE. WE DO NOT MANUFACTURE, DISTRIBUTE, OR SELL ANY PRODUCTS FEATURED ON OUR WEBSITE. ALL PRODUCT-RELATED ISSUES, INCLUDING BUT NOT LIMITED TO DEFECTS, DAMAGES, RETURNS, AND WARRANTIES, MUST BE ADDRESSED DIRECTLY WITH THE RETAILER OR MANUFACTURER.

8.3 Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL ZIMUSHOP.COM, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

8.4 Maximum Liability

IN NO EVENT WILL THE COLLECTIVE LIABILITY OF ZIMUSHOP.COM AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO ZIMUSHOP.COM FOR THE APPLICABLE CONTENT OR SERVICE OUT OF WHICH LIABILITY AROSE.

9. Indemnification

You agree to defend, indemnify, and hold harmless ZimuShop.com, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Content, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

10. Privacy Policy

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

10.1 Data Collection and Use

We may collect certain information about you when you use the Website. This may include personal information, usage data, and cookies. Please review our Privacy Policy to understand our practices.

10.2 Third-Party Tracking

We use third-party services for analytics, advertising, and affiliate tracking. These services may collect information about your use of the Website and other websites. Our Privacy Policy explains how these services work and your options regarding them.

11. Termination

11.1 By You

You may stop using the Website at any time. Continued use of the Website constitutes ongoing acceptance of these Terms.

11.2 By Us

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

11.3 Effect of Termination

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Modifications to Terms

12.1 Right to Modify

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12.2 Notice of Changes

We will provide notice of changes by posting the updated Terms on this page with a new "Last Updated" date. We may also, at our discretion, provide additional notice such as adding a statement to our homepage or sending you an email notification.

12.3 Acceptance of Changes

By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Wilmington, Delaware.

13.3 Class Action Waiver

YOU AND ZIMUSHOP.COM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Time Limitation

Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and other policies referenced herein, constitute the sole and entire agreement between you and ZimuShop.com regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

14.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ZimuShop.com.

14.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

14.6 Relationship of Parties

Nothing in these Terms shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and ZimuShop.com.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Thank you for choosing ZimuShop.com as your trusted source for pet product information. We're committed to providing valuable, accurate information while maintaining transparency about our service model and your rights and responsibilities as a user.

Last Updated: January 27, 2026

Effective Date: January 27, 2026